Canada

WestJet chief executive officer Alexis von Hoensbroech apologized Thursday for incidents where the airline failed to accommodate people living with disabilities, saying he hopes to improve travel accessibility."To our guests who didn't have a good travel experience with us, we are sincerely sorry, and we are committed in doing...

Air Canada has been ordered to pay compensation to a grieving grandchild who claimed they were misled into purchasing full-price flight tickets by an ill-informed chatbot.In an argument that appeared to flabbergast a small claims adjudicator in British Columbia, the airline attempted to distance itself...