03 Jan New refund policies from Alibaba’s Taobao and JD.com spark fears of customer abuse among merchants
Posted at 23:00h
in Asia
New “refund only” policies introduced by Chinese e-commerce players including Alibaba Group Holding’s Taobao and JD.com have sparked concern among some sellers about potential abuse of the terms, according to merchants and analysts.Taobao and JD.com in late December introduced new policies that – in certain...
